Technology contracts and outsourcing: situations

This page lists the situation notes in technology contracts and outsourcing — each one answers a specific moment when something has gone wrong or a decision is due, with the first step, who decides, and what it costs to be wrong. Pick the one that matches your position.

All situations in this practice (34)

• When a customer demands unlimited: what it costs to be wrong
• When a customer demands unlimited liability: what to do first
• When a customer wants ownership: what it costs to be wrong
• When a customer wants ownership: what to do first
• When a hosting provider changes: what it costs to be wrong
• When a hosting provider changes region: what to do first
• When a migration is blocked: what it costs to be wrong
• When a migration is blocked by an exit: what to do first
• When a proof of concept becomes: what it costs to be wrong
• When a proof of concept becomes production: what to do first
• When a reseller signs terms you never saw: what to do first
• When a security addendum arrives: what it costs to be wrong
• When a security addendum arrives: what to do first
• When an audit right is invoked without: what to do first
• When an integration partner leaks: what to do first
• When an SLA credit regime: what it costs to be wrong
• When an SLA credit regime is triggered: what to do first
• When open source is found: what it costs to be wrong
• When open source is found in the delivery: what to do first
• When personal data flows to a new: what it costs to be wrong
• When personal data flows to a new: what to do first
• When professional services drift out: what to do first
• When source code escrow is demanded: what it costs to be wrong
• When source code escrow is demanded: what to do first
• When support ends but the licence: what it costs to be wrong
• When support ends but the licence continues: what to do first
• When the contract is silent on AI: what it costs to be wrong
• When the contract is silent on AI output: what to do first
• When the contract term outlives the product: what to do first
• When the customer refuses: what it costs to be wrong
• When the customer refuses a limitation: what to do first
• When the outsourcing provider: what it costs to be wrong
• When the outsourcing provider subcontracts: what to do first
• When the renewal price doubles: what to do first

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